Terms & Conditions / Warranty Policy

Terms & Conditions


*Please note that certain products such as: Projectors, Monitors, Software, Ipods, Notebooks,  Printers and Consumables (eg Ink Cartrdiges or Toners) are not available for a One-to-One exchange and must be sent to the manufacturers' service centre for any warranty service.

All courier charges for sending and returning product for exchange or warranty purposes from customer will be borne by customer except if we send the wrong or defective product to you. In the event if the defective items are sent in after 1st year of warranty period, sending back the repaired item to customer will be at customer's expense.

However, customer in Klang Valley can also opt to walk-in to any of our outlets to request for exchange or warranty services. By visiting our outlets direct, it will be faster and easier as our technicians can test the product on the spot.